I remember a book I read about credibility written by Dr Fadillah Kamsah. My team and I had a LADAP presentation on this book and based on our reading, we finally derived an acronym related to it. KOIMUNLU - Kredibiliti Organisasi @ Individu Memerlukan Ujian & Latihan Untuk Utuh. To gain credibility is not an easy task. It takes a long time , a lot of challenges and practices.